Web Menu

Product Search

Language

Share

Home / FAQ
1. Can I choose the production size of the products?
Our products  all support size customization.
2. How long is the sample making time, and how long is the production time for large orders?
It takes 10 days to make samples at most and about 30-50 days to produce large orders depend on the quantity.
3. Is there any minimum order quantity for all product orders?
Usually the minimum order quantity is 500-2000 pieces, and we can also provide 1 piece for sample.
4. Are you a direct manufacturer or a trading company?
We are a factory, and we also have our own international trade department.
5. Do you have a warranty and how long is it?
Yes, we provide 3 years warranty for our products.
6. How to deal when there is a failure?
First of all, our products are produced under strict quality control system, the defective rate will be less than 0.2%. Secondly, during the warranty period, we will send free parts in a new order.
7. What colors are available?
Different products can be selected in different colors, and the specific colors can be negotiated.
8. Do your products have relevant certifications?
We have SGS certification.
9. What is the payment method?
When quoting, we will confirm with you the transaction method, FOB, CIF or other methods. Generally, 30% deposit is required. See the bill of lading to pay the final payment. The payment method is mostly T/T.
10. How do I deliver the goods to the customer?
Usually, we ship by sea, because we are in Ningbo, we are only 60 km away from Ningbo Port, so it is very convenient to export by sea. It is very convenient. Of course, if the customer's goods are more urgent, we can also air freight, Ningbo Airport and Shanghai International Airport are very close to us. Ningbo Airport and Shanghai International Airport are very close to us.
Contact Us
  • required